Call for papers
Doing Multilingualism with Generative AI: Recentering the Users
International Workshop, University of Zurich, 10 and 11 March 2027
Organisers: Naomi Truan (Leiden) and Daniel Knuchel (Zurich)
Call for papers (PDF) (PDF, 440 KB)
Since the public release of ChatGPT in November 2022, generative AI has moved from experimental novelty to everyday communicative infrastructure. Chatbots and other AI systems are now used for many tasks in a wide range of languages, and they appear multilingual: these systems answer in dozens of languages, translate between them on request, and are marketed as dissolving language barriers. Yet this multilingualism is of a particular kind. Online language provision has been organized by selectable categories since well before generative AI (Kelly-Holmes 2019). Ramati and Pinchevski (2018) described this configuration for statistical machine translation as "uniform multilingualism", where languages are conceptualized as homogeneous and interchangeable units. These systems hold languages side by side, each separately selectable and treated as internally uniform, which is closer to a drop-down menu than to a repertoire. Generative AI inherits this menu logic and extends it: the system now answers, evaluates and returns text, so that the menu is no longer only offered but negotiated. This is what we tentatively call "mono-multilingualism" (Truan 2026).
Taking the need for looking at what people do seriously (Erdocia, Migge & Schneider 2024), our international workshop shifts the focus to multilingual speakers' practices, experiences, and ideologies. Moving away from testing LLM outputs, we are interested in what speakers bring to these interactions: fluid repertoires, moving across languages, varieties and registers. We ask what multilingual speakers do with these systems, what these systems do to multilingual practices, and whether the concepts we use to describe multilingual interactions still hold when one of the 'participants' is a machine.
The 'multilingualism' of generative AI cannot be understood independently of the linguistic infrastructures and ideologies on which these systems are built. The consequences of these arrangements have indeed been documented in detail. Coverage is unequal, and the inequality is systematic: over 90% of the world's languages have little to no support in terms of language technology (Bender et al. 2021: 612; see Joshi et al. 2020), and language technology itself occupies a marginal position in policy, having been "ignored or missed or left out" of almost all national AI strategies across thirty European countries (Rehm & Way 2023: 388). The corpora on which these systems rest are predominantly monolingual, reproducing and amplifying hierarchies that construct English as unmarked and more valuable (Schneider 2022: 371–372). Erdocia, Migge and Schneider (2024) show how ideologies of dataism recast language as an extractable resource; the same authors (2025) trace how language authorities are repositioned as commercial platforms acquiring de facto control over linguistic norms. Model-side evidence converges: outputs systematically disadvantage non-standardized varieties (Fleisig et al. 2024), as does automatic speech recognition (Koenecke et al. 2020). As Schneider (2024) argues, the apparent fluency of these systems is itself an artifact of standardization. Machine-generated texts pass as human because centuries of print literacy and language policing have made human writing probabilistically modelable. What, then, happens when this particular organization of language encounters speakers whose multilingualism does not operate according to the same logic?
Research on earlier communication technologies established that multilingualism under technological mediation is neither preserved nor destroyed but reorganized: text messaging and social media reshaped code-switching, orthographic norms and the distribution of semiotic resources (Deumert 2014; Androutsopoulos 2015; Lee 2016). Where users of language technology have been studied since, this has largely happened in translation studies and human-computer interaction (e.g. Vieira et al. 2023; Gao et al. 2022). This work frames the interaction as one of transfer and the multilingual speaker accordingly as someone who lacks a language rather than as someone who moves across several. It also reports site by site, so the question of how findings depend on the language constellation in which they arise is not posed.
Generative AI opens a qualitatively different terrain, because linguistic practices here are not only mediated but produced in exchange with a system that answers, evaluates, and returns text. AI output is edited by users according to their audiences and language ideologies, and that edited language feeds back into the systems (Erdocia, Migge & Schneider 2024). This makes generative AI a particularly productive site for examining multilingualism as practice: not simply as the presence or absence of particular languages in a system, but as something speakers actively do across languages, varieties, registers, and communicative contexts.
Drawing on the idea that AI technology can be reconceptualized "as human interaction" (Schneider et al. 2026), the workshop therefore brings together work that takes multilingual speakers and their practices as its starting point. We particularly welcome ethnographic approaches (Erdocia, Migge & Schneider 2024: 20–21; Lamoureaux, Castelle & Weichselbraun 2025). We invite contributions organized around the practices, experiences, and language ideologies of multilinguals.
Practices
Speech recognition performs measurably worse for speakers of non-standardized varieties (Koenecke et al. 2020), and generative systems reproduce the same asymmetry in text (Fleisig et al. 2024); users of voice interfaces describe the consequence as a system that "do[es] not allow [for] bilingual practices or [nonstandard] accents and offer[s] languages in a packaged form" (Leblebici 2021: 9, cited in Schneider 2022: 372). What speakers do with those terms is the open question. What do multilingual speakers actually do with these systems, and what do these systems do to multilingual practices? We are interested in the level of the interaction: which language(s) or variety(ies) for which task, and what reasons do people give when asked? What happens when a prompt returns something unusable in one language and passable in another: do people switch, translate, give up, shift their communicative standards? We take the position that this cannot be answered from the system side alone, and that the social organization of multilingualism is where the analytical work has to happen.
Language ideologies
Language ideologies are central to this inquiry, and they operate at several levels simultaneously. They are inscribed in the discourse through which these systems are designed, marketed, and regulated, where notions of linguistic adequacy, support, and quality are established without being made explicit. They are enacted in the outputs themselves, which realize particular registers, standards, and orthographic conventions while presenting them as unmarked. And they are articulated by users, whose accounts of what a system understands, prefers, or handles well constitute a body of metapragmatic commentary in its own right.
Concepts
Addressee, audience, accommodation, interlocutor, speech community, or repertoires were built for exchanges between human beings with common ground and social accountability. A chatbot has none of that. Users nevertheless orient to it, adjust for it, judge it, and build up expectations about what it 'understands'. This is not a new observation: people extend social responses to machines and interaction with artefacts is organized as an accountable, repairable achievement. What do these and similar findings imply for the sociolinguistic terms specifically? Our provisional position is that the vocabulary may be used beyond its warrant. Accommodation, in its sociolinguistic sense, presupposes a co-present other whose evaluation matters and who may evaluate in return. What users do with a chatbot may have the observable form of accommodation, but none of its social conditions. That mismatch, we argue, is not simply terminological, but an empirical question that becomes visible once we look at situated use.
Methods
These interactions are textual, private, ephemeral and almost never observed. They leave no community of practice in the usual sense and no corpus that occurs naturally anywhere. Yet "it is impossible to know what people do and why without engaging with people" (Erdocia, Migge & Schneider 2024: 22). We therefore welcome methodological experimentation and expect contributions to give an account of how their data were produced, e.g. interaction data, screen recordings, logs, digital ethnography, interviews, or combinations of these. One of our aims is to leave behind a usable methodological repertoire for a kind of data that currently has no settled protocol.
Expected scope of the contributions
Contributions are empirical work in sociolinguistics, linguistic anthropology, discourse studies and related disciplines. The collection does not include model evaluation or benchmarking without an account of situated use, nor programmatic commentary unanchored in language data. Data are in any language; we welcome contributions that engage with scholarship published in languages other than English.
Workshop concept
All contributions will be pre-circulated in draft form. Previously published papers may not be presented at the workshop. Contributions will be discussed in full during the 1.5-day workshop in Zurich on 10–11 March 2027, with half a day devoted to discussing the coherence of the collection as a whole. Following the workshop, contributors will revise their papers for submission to a journal. We are currently approaching journals regarding the publication of the collection.
Keynotes
Bettina Migge, University College Dublin
Anna Weichselbraun, University of Vienna
Abstract submission
Please submit your abstract (max. 500 words, excluding bibliography) by 30 October 2026 to both of our email addresses: n.a.l.truan@hum.leidenuniv.nl and daniel.knuchel@ds.uzh.ch.
You can expect a response by the end of November 2026.
Conference fees and funding
Participation in the workshop is free of charge, and catering will be provided free of charge for all participants. Travel costs and accommodation may be covered, depending on available funding.